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Welcome to University Health Centre & Whitley Villa Surgery

Registering with a local GP is important during your studies at Reading University
Click here to find out how you can register with us

Coronavirus-Flu symptoms Public Health Notice

 

 

Patients with flu like symptoms and have  travelled to Wuhan, Hubei Province, China in the 14 days before the start of the illness to ring NHS 111 who will give advice on whether testing is needed and where that will be if it is thought to be necessary.

 

Do  not come to the surgery before speaking to NHS 111.

Minor Illness Appointments​

For minor illness appointments, for conditions such as a chest infection, urinary tract infection, tonsillitis, sinusitis etc please call the surgery on 0118 9874551 to arrange an appointment with a member of our minor illness team.

Doctor's appointments are available for more complex, ongoing conditions only.

GP Online Service

Have you tried out the new facility for online health advice via Patient Access? Patients can check symptoms and be signposted to web-based information about their condition. The Online Health Advice feature gives access to a wealth of medical information including articles and videos.

By filling in a simple health enquiry form, patients can read information on how to treat their symptoms and what to do next. The form will then come through to the surgery who will review the information provided and respond within 48 hours. If the information provided by the patient indicates an urgent need for medical attention, they will be directed appropriately.

How does it work?

Sign into or register for Patient Access at www.patientaccess.com. Search for your symptoms or condition and select the results that match.

Read through the relevant health information and guidance tailored to your results. Once you’ve read the advice, if you still need help, submit the details through the online form and a relevant staff member at the surgery will review it.

They will then advise if you need to contact elsewhere (999, NHS 111 or your pharmacy) based on your symptoms.


  

The University Health Centre     

9 Northcourt Avenue

Reading

Berkshire

RG2 7HE

Tel: 0118 9874551

Whitley Villa Surgery 

1 Christchurch Road

Reading

Berkshire

RG2 7AB

Tel: 0118 9874551

 

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Practice Leaflet

Download our practice leaflet

(Site updated 24/01/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website