Latest News

LIFT REPLACEMENT PROJECT

IMPORTANT ADVANCE NOTICE TO PATIENTS
 
Dear patients
 
The lift at the University Health Centre is being replaced. The work is scheduled to commence 26th September and will last through until the beginning of November. If patients require a downstairs room because of mobility issues during this period, please inform our reception team when booking your appointment.

IMPORTANT - DO NOT BOOK ONLINE IF YOU NEED A DOWNSTAIRS ROOM AS WE NEED TO ENSURE THAT ALL PATIENTS UNABLE TO USE THE STAIRS ARE BOOKED IN WITH A CLINICIAN ON THE GROUND FLOOR.
 
We apologise for any disruption during this necessary work and will do everything we can to minimise any inconvenience.



HAY FEVER SEASON - WHO TO CONTACT FOR ADVICE

In the first instance, contact your community pharmacist as hay fever medications are available to buy over the counter and your community pharmacist has a wealth of knowledge.  If you contact the surgery, you will be offered a referral to them via the Community Pharmacy Consultation Service. The exceptions are children and those who are pregnant or have asthma who should still call the surgery for advice. See the links below for more information. 

Antihistamines

Why can't I get a prescription for over the counter medication

Community Pharmacy Consultation Service

Annual Infection Control Statement 2022 University Health Centre

Annual Infection Control Statement 2022 Whitley Villa Surgery

We are excited to let you know that the practice has joined the Community Pharmacy Consultation Service as at the 29th November 2021. Please click here for further information.

Annual infection control statement University Medical Practice 2021

Annual infection control statement Whitley Villa Surgery 2021

The collection of GP Data for Planning and Research in England has been deferred from 1 July to 1 September 2021.  More information about how your data is being used by NHS Digital and how to opt out is available here General Practice Data for Planning and Research (GPDPR) - NHS Digital. We hope you find this information useful and that you will choose not to opt out of sharing your data.

Your GP practice is supporting a national research study of households to assess how we can stop Covid-19 spreading in our communities. To find out more and sign up visit: https://www.ucl-virus-watch.net

Data extraction for pandemic planning and research

New physio service - book a telephone appointment with our inhouse physio

Electronic prescriptions poster

Annual infection control statement University Medical Practice 2020

Annual infection control statement Whitley Villa Surgery 2020

 

GP Online Service

Have you tried out the new facility for online health advice via Patient Access. Patients can check symptoms and be signposted to web-based information about their condition. The Online Health Advice feature gives access to a wealth of medical information including articles and videos.

By filling in a simple health enquiry form, patients can read information on how to treat their symptoms and what to do next. The form will then come through to the surgery who will review the information provided and respond within 48 hours. If the information provided by the patient indicates an urgent need for medical attention, they will be directed appropriately.

How does it work?

  1. Sign into or register for Patient Access at www.patientaccess.com 
  2. Search for your symptoms or condition and select the results that match
  3. Read through the relevant health information and guidance tailored to your results
  4. Once you’ve read the advice, if you still need help, submit the details through the online form and a relevant staff member at the surgery will review it
  5. They will then advise if you need to contact elsewhere (999, NHS 111 or your pharmacy) based on your symptoms.

Please contact the surgery if you are eligible and have not yet received your flu vaccination for this year.

Faulty Emerade Adrenaline Autoinjectors – advice for patients from the MHRA

Hormone Replacement Therapy (HRT): Further Information On The Known Increased Risk Of Breast Cancer

Annual Infection control statement for University of Reading Medical Practice 2019

Annual Infection control Audit for Whitley Villa 2019

Over half our population is affected by the menopause, so let’s talk about it more!

Sarah Jackson is our practice lead nurse on this subject, if you would like further advice on this please contact our reception team to book an appointment with her. https://rockmymenopause.com/ 

Patient Survey Results

Reading’s Health and Wellbeing Leaflet November 2018

Minutes of PPG meeting held on 6th November 2018

Prescribing of over the counter medications is changing.

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly. Please find attached a leaflet with more information attached here and a link to an easy read leaflet here..

NHS Extended Hours Poster

Extended GP access during evenings and weekends

Urgent field safety notice

Measles outbreak: what to do

Patient Alert – All Accu-Chek Insight Insulin Pumps - Risk Of Alarm Failure

React to Red - Information about pressure ulcers

Whitley Villa Newsletter

Tuberculosis and its Diagnosis Leaflet

Have your say - join our Patient Group

GP Online Service

We are currently testing out this new facility for online health advice via Patient Access. Patients can check symptoms and be signposted to web-based information about their condition. The Online Health Advice feature gives access to a wealth of medical information including articles and videos.

By filling in a simple health enquiry form, patients can read information on how to treat their symptoms and what to do next. The form will then come through to the surgery who will review the information provided and respond within 48 hours. If the information provided by the patient indicates an urgent need for medical attention, they will be directed appropriately.

How does it work?

  1. Sign into or register for Patient Access at www.patientaccess.com 
  2. Search for your symptoms or condition and select the results that match
  3. Read through the relevant health information and guidance tailored to your results
  4. Once you’ve read the advice, if you still need help, submit the details through the online form and a relevant staff member at the surgery will review it
  5. They will then advise if you need to contact elsewhere (999, NHS 111 or your pharmacy) based on your symptoms.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website