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Advice in your region:

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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for very limited purposes:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home

Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about staying at home if:

Symptoms and what to do

Do not leave your home if you have either:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Important - Call 111 for advice if you're worried about a baby or child.

If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. Trust your instincts.

Help the NHS respond to coronavirus

Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.

This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.

Read general information such as:

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University Medical Group, University Health Centre, 9 Northcourt Avenue, Reading, Berkshire, RG2 7HE
0118 9874 551
Whitley Villa Surgery, 1 Christchurch Road, Reading, Berkshire, RG2 7AB
0118 9874551

Quick Links

Online Services

Out of Area Registration

Registration Process

From January 2015 patients may apply for registration at any GP practice, regardless of whether they reside within the practice boundary. In such situations it will not be the registered practice who provide a home visit, should you require one at any time. Therefore all patients applying for out of area (OOA) registration will be screened to ensure that this type of registration is clinically appropriate and practical.

To assess this:

We ask you to complete the registration forms (New to the practice patients only)
Also the out of area application form - (please ask reception for a copy or download a copy here)
The practice will then assess your particular case to ensure that OOA registration will be suitable for your health needs.
We may require further information in which case you will be contacted by one of our staff

If we agree that it is clinically appropriate and practical to register you as an OOA patient, we will contact you to confirm your OOA registration with us.

This new arrangement only applies to GP practices and patients who live in England. For further information visit the NHS Choices website (http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/patient-choice-GP-practices.aspx).

Service Provided

You will attend the practice and receive the full range of services provided as normal at the surgery. If you have an urgent care need please follow the process below in How to arrange a home visit

Service Cessation

There may come a stage, should your health needs change, when we feel that it is not in your best interests or practical for you to be registered in this way. In these circumstances we may offer you registration with home visits if practicable, or we may advise you should seek to register with a more local practice to your home.

How to arrange a home visit

You may on occasion, develop an urgent illness or injury at home that means you are unable to make the journey to attend at this practice. On such occasions you should:

During normal opening hours contact us and explain the situation to our Receptionist who will arrange for a doctor to call you back.
The doctor will discuss the situation with you and will make recommendations for your care if possible.
should the doctor determine that you need treatment closer to home they will advise you to call NHS 111 who will direct you to a suitable service provider in your locality.

When the practice is closed call NHS111 who will direct you to the local out-of-hours provider.

Further Information

Your Health

Call 111 when you need medical help fast but it’s not a 999 emergency

Coronavirus (COVID-19)