Test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

• in your NHS account (through the NHS website or NHS App)
• in your Patient Access account
• If you do not have the ability to use patient access or the NHS app, email bobicb-bw.umg@nhs.net. Please ensure you include patient name, date of birth, date and type of test taken
• If you do not have internet access for online services, you can phone us on 0118 9874551 between 10am and 5pm, Monday - Friday 
• If you cannot see your results in the app, please do not phone reception unless it has been more than 2 weeks since your test as some results take longer than others to come back or they will be awaiting clinical review. 

Reception can only give the result message given by the GP, which is likely to be one of the following:

• Please make an appointment to see the doctor who arranged the test
• Results as expected, please see your doctor as planned
• The result is ok

Reception cannot give results in person at the reception desk due to patient confidentiality. 

Please note that on average:

• Blood tests take 7 working days
• X-rays take 7-14 days working days
• Urine tests take 7 working days

For more information, please read the test instructions leaflet.