Mental Health

If you feel you’re at risk of harming yourself or others, please call 999 straight away.

Mental Health Crisis Team: If you need urgent help, but it's not an emergency, you can call the Mental Health Crisis Team
Call 0300 365 2000 or Call 0800 129 9999.

Out of hours GP

Call NHS 111
If you need someone to talk to, you can also call Mental Health Charities.

Sane Line

A national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers
Call 0300 304 7000

(open 4.30pm - 10.30pm every day)

Visit Sane Line website

Samaritans
Call 116 123
(24 hours every day)

Visit Samaritans website


PAPYRUS: 
Suicide prevention charity offering professional help and support to children, young people and anyone concerned for someone struggling with life.

Call HOPELINEUK on 0800 068 4141, text 07860 039 967 or email pat@papyrus-uk.org.

Shout 85258: A free and confidential text support service is there for moments when you are dealing with depression and need support to get to a calmer place.

Text SHOUT to 85258 to speak to a trained and empathetic volunteer.

Shout provides free, 24/7 text support for young people across the UK experiencing a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Text SHOUT to 85258.

Campaign Against Living Miserably (CALM): For young men who are feeling unhappy. There is a helpline: 0800 58 58 58 or visit the CALM website.

The Berkshire West Breathing Space : A service provides a welcoming and safe space for anybody 18 and over who is experiencing mental distress or a mental health crisis. To access support, call or text Breathing Space on Freephone: 0800 002 9091.There is more information on this link: https://www.together-uk.org/service-finder/berkshire-west-breathing-space/

Students Against Depression: A website for students who are depressed, have low mood, or are suicidal. 

Bullying UK: A website for both children and adults affected by bullying. Click here.

Compass Recovery College : A mental health and wellbeing organisation based in Reading, Berkshire, UK, commissioned by Reading Borough Council.Provision of free workshops and social groups for anyone in the area aged 18 or over who may be affected directly or indirectly by mental health or wellbeing challenges. Compass Recovery College – Supporting mental health and wellbeing

Trust House: Sexual abuse support centre https://www.trusthouse.org.uk/

Sleepio app: Free help to improve your sleep Onboarding Sleep Test - Sleepio


University of Reading Medical Practice Neurodiversity Strategy

Our neurodiversity strategy is focused on enabling all those at The University of Reading Medical Practice to understand neurodiversity and for all neurodivergent people using our services to be empowered and enabled to have equal access to GP services and support.

To help us to achieve our goals, we are:

  • Improving knowledge in our team so that everyone feels confident in their understanding of neurodiversity and knows what they can do to help. This involves providing training for all staff.
  • Working towards making sure that neurodivergence doesn’t act as a barrier for people when they need to access our service.
  • Looking at what we can do to improve the experience for our neurodivergent patients

   Examples of what the practice is already doing to facilitate/improve access to services for those with neurodivergence:

  • Double appointments, where appropriate.
  • Fully supportive of NHS Right to Choose referrals to ASD and ADHD providers.
  • Dedicated team for ADHD
  • Neurodiversity passport

Neurodiversity Passport Neuro-inclusion Passport | Berkshire Healthcare NHS Foundation Trust

BHFT have produced a neuro-inclusion passport, see the link above. If you would like to complete one and have it included on your medical record to help communicate your needs with the staff at the practice, please complete it and send to us. 

Page last reviewed: 15 October 2025
Page created: 14 June 2024